Note for RSG Softsync: replace every [bracketed] placeholder with your real details before going live.
Last updated: [date]. This Privacy Policy explains how RSG Softsync (“we”, “us”) processes personal data when you use this website, in accordance with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.
1. Data controller
[Company legal name]
[Street address, postal code, city, country]
Email: [privacy@your-domain]
[Optional: Data Protection Officer contact]
2. What we collect and why
We practise data minimisation and only process what we need.
- Contact form. When you submit the form we process the name, email address, optional company and message you provide. Purpose: to read and reply to your enquiry. Legal basis: your consent (Art. 6(1)(a) GDPR), which you give via the checkbox and may withdraw at any time.
- Server logs. Our hosting provider may record technical data (e.g. IP address, browser, time of request) to deliver the site securely and prevent abuse. Legal basis: our legitimate interest in a secure service (Art. 6(1)(f) GDPR).
We do not use advertising or analytics trackers, profiling, or automated decision-making. Web fonts are self-hosted, so loading this site sends no data to Google or other third parties.
3. Recipients
Your data may be processed by service providers acting on our instructions as processors under Art. 28 GDPR, such as our website host and email provider ([provider names]). We do not sell your data or share it for marketing.
4. International transfers
We aim to keep processing within the EU/EEA. Where a provider processes data outside the EEA, we rely on an adequacy decision or appropriate safeguards such as the EU Standard Contractual Clauses. [Adjust to your providers.]
5. Retention
Enquiry messages are kept only as long as needed to handle your request and any follow-up, and then deleted, unless a longer statutory retention period applies. [State your concrete retention period, e.g. 12 months.]
6. Your rights
Under the GDPR you have the right to: access your data; rectification; erasure; restriction of processing; data portability; and to object to processing. Where processing is based on consent, you may withdraw consent at any time without affecting prior processing. To exercise any right, contact us at [privacy@your-domain].
You also have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your residence or workplace. [For Ukraine-based operations, reference the relevant national authority as applicable.]
7. Cookies
See our Cookie Policy. This site sets no non-essential cookies, so no consent banner is required.
8. Changes
We may update this policy; the “last updated” date reflects the latest version.